An Open Letter to EHRs: The AI Standard Has Been Set. The Time to Act Is Now.

The ground just shifted beneath us.

After last week’s announcement from the largest EHR vendor, AI-powered documentation isn’t just an option, it’s the new baseline expectation. Hospitals and practices are already reevaluating their renewal decisions, asking one simple question:

“Does my EHR have this — or do I need to switch?”

This isn’t a future problem. It’s here, right now.

The Stakes Have Changed: It’s Win or Lose for Independent EHRs

For independent, regional, and specialty EHRs, the challenge is bigger than “keeping up.” Clinicians expect speed, accuracy, and seamless workflows, and now they expect it in every language their patients speak.

Here’s the reality:

• Patients are multilingual. More than 1 in 5 U.S. households speaks a language other than English.
• Clinical conversations are complex. Heavy accents, fast-paced dialogues, and medical jargon collide in every encounter.
• Documentation expectations have shifted. Providers want their EHR to listen, understand, and interpret these real-world interactions flawlessly.

If your platform can’t deliver, your competitors will.

Why Building Your Own Isn’t a Strategy. It’s a Risk

Yes, AI is the future. But creating a medical-grade AI documentation engine from scratch? That path is paved with delays and failures:

• $1-5M+ average development cost for custom-built AI scribes.
• 80% of AI ventures fail before reaching production (RAND, 2024).
• 12-24+ months of dev time — while customer churn accelerates.

The market won’t wait — and neither will your customers.

Matic Inside: Embedded AI Built for EHRs, Built for Now

Matic Inside is our answer to the industry’s new reality: a fully embedded AI documentation engine that gives independent EHRs the power to compete, without giving up control of their customers, their data, or their future.

Unlike add-on third-party scribes, Matic Inside lives inside your platform. No bolted-on tools. No off-platform data flows. No customer trust erosion.

What Sets Matic Inside Apart

• Advanced Multilingual Intelligence
• Real-world encounters are messy. Patients switch between English and Spanish mid-sentence. Providers dictate shorthand. Accents, jargon, and background noise complicate transcription.
• Matic Inside listens, understands, and accurately transcribes patient-provider conversations across languages and contexts — seamlessly.
• Fast, Native Deployment
• Launch in weeks, not quarters. Integrates directly into your existing workflows with a developer-friendly API and direct engineer-to-engineer support.
• Security Without Compromise
• Data never leaves your platform. HIPAA-compliant, production-ready, and continuously updated to meet evolving regulatory standards.
• Built for Scale, Not Experiments
• Already powering real-world practices today, Matic Inside gives you a competitive advantage on day one, not day 500.

Why EHRs Can’t Wait Any Longer

Your customers are being conditioned right now. Epic’s announcement just reset expectations across the market. Within months, AI-powered multilingual documentation will move from “nice-to-have” to non-negotiable.

The question is:

Will your EHR deliver, or will your customers find one that does?

Matic Inside puts you back in control of your platform, your customers, your revenue, and your future.  Schedule a meeting to learn more.